business phone systems, business phones

Communication Is Key

The Cirrus Voice over IP (VoIP) Hosted solution provides enterprise-grade business phone systems with many additional benefits you don’t get with traditional PBX systems. In the past few years it has become increasingly more popular, and is now widely regarded as the future of telephone systems.

A Hosted VoIP solution is fully scalable and offers complete flexibility; meaning that the infrastructure will grow with your business and any changes you wish to implement are easily made through our online portal. VoIP business phone systems offes economies of scale, complete flexibility, better off-site working and hundreds of value-added features. Not to mention the solution is completely mobile, so if disaster strikes simply pickup your handsets and move to the new location with Internet and you’re in business. If you don’t have access to your handsets, not to worry we have softphones that can get your business up in running in seconds.

VoIP Handsets

business phone systems, business phones, voip

SIP-T46G

The SIP-T46G is Yealink’s latest revolutionary IP Phone for executive users and business professionals. New appealing designs offer high-resolution TFT color display, delivering a rich visual experience. Yealink Optima HD technology enables rich, clear, life-like voice communications. It also supports Gigabit Ethernet, and a variety of device connections including EHS headset and USB. With programmable keys, the IP Phone supports vast productivity-enhancing features.

business phone systems, business phones, voip

SIP-T48G

The SIP-T48G is Yealink’s most recent innovative IP Phone for a fast-changing world. Designed specifically for both local and international use by business, industry and commerce, it incorporates a large touch panel that makes switching between different screens and applications swift, easy, and convenient. Yealink’s Optima HD technology creates the impression that you are sitting virtually face-to-face with the person at the other end of the call. The T48G is also built for the Gigabit Ethernet connection and facilitates very rapid call handling. The application of accessories such as a Bluetooth USB Dongle, plus wired and wireless headsets also gives the user a productivity advantage.

business phone systems, business phones, voip

SIP-T42G

The SIP-T42G is a feature-rich SIP phone for business. The 3-Line IP Phone has been designed by pursuing ease-of-use in even the tiniest details. Delivering a superb sound quality as well as rich visual experience. It supports seamless migration to GigE-based network infrastructure. With programmable keys, the IP Phone supports vast productivity-enhancing features. Using standard encryption protocols, this phone performs highly secure remote provisioning and software upgrades.

Empowering VoIP Features

if_business 07_2646258

Auto Attendant

Auto Attendant is a powerful automated VoIP business service that replaces the need for a receptionist.

if_site map content hierachy chart organized_2306784

Ring Groups

A Ring Group is a way for a group of extensions to share the distribution of incoming calls. Ring groups are also commonly known as Hunt Groups.

if_phone number_1025388

Number Porting

Bring your phone numbers with you when you switch to a  Cirrus Business Phone Solution.

 

if_site map content hierachy chart organized_2306784

Music on Hold

Cirrus Music on Hold plays recorded music or marketing messages while your callers are on hold to give your business a professional edge.

if_x 12_2090555

Call Bridging

Why waste money on outside conference call providers when you can hold your conference calls right from your Cirrus Virtual Office phone at no charge?

if_flat_set_2 16_1217733

Presence and Avaliabity

See who’s available and who’s busy with the Cirrus Presence feature. Cirrus Virtual Office lets you instantly see the status of other employees on your phone system.

if_devices 08_320013

Seamless Mobility

Get Your Cirrus Virtual Office phone extension to go on your iPhone, iPad, or Android device with virtual extensions and our 3CX app.

 

 

 

if_Analytics_376915 1

Call Analytics

These reports can be useful for improving call quality, evaluating the need for new features or even to determine customer satisfaction with support departments or call centers.

 

if_headphone__support__listen__voice_2781818

Call Screening

Call screening is an often-forgotten feature of the VoIP business world that can come in handy. It allows you to look at a number on the caller ID and choose how to treat it.

if_whistle_1625340

Coaching Tools

Instead of giving your employees advice after they’ve hung up the phone, give them advice while they’re on the call. Two features can help you train and monitor your employees’ on-phone performance: barge and whisper.

 

if_voice mail_1181861

Voicemail to Email

Voicemail to email transcription transcribes your voicemail messages to text and sends them to a preferred email. You don’t have to worry about furiously scribbling names, numbers, and addresses.

 

 

 

 

if_do_not_disturb_382442

Do Not Disturb

This feature does exactly what its name implies: leaves you undisturbed. You can turn it on to temporarily stop incoming calls to your phone.

Frequently Asked Questions

Categories

Voice over Internet Protocol is a telecommunication system that allows voice to be sent over the Internet using a broadband Internet connection. The communication uses a protocol called SIP.

A Hosted PBX is a feature-rich VOIP business phone system where the PBX Hardware resides on a server in our Data Center. This is in comparison to the traditional expensive on premise business telephone systems. Cirrus is able to maintain the server from our location so all updates are easily deployed to all users.

A softphone is a piece of software that is installed on a computer or mobile device that can act as a VOIP endpoint or handset utilizing the speaker and microphone on the PC or Mobile device. Softphones are most often used in business continuity plans for their ability to be mobile and flexible with business phones.

SIP is a signaling communications protocol used to translate voice. The service provides routing of telephone calls from a client’s private branch exchange (PBX) telephone system to the public switched telephone network (PSTN).

Software that compresses and decompresses voice to enable faster transmission across the Internet.

Depending on the number of concurrent calls, the recommended Internet speed to run VOIP phones can be 3-10 Mbps. Not to worry, we will ensure that your business has the Internet needed to run our powerful phone systems.

VOIP reliability depends on the data network and Internet speeds that deliver the service to the business. The quality of your VOIP phones systems depends on the quality of service from your Internet service provider.

Absolutely, see ”Porting” below.

You can make emergency calls over a VOIP phone system, but the tracking of the location of VoIP phones is more difficult than a traditional landline phone system.

No problem , that is one of the best features of a VOIP Hosted PBX . Moving is seamless. You could move from Mobile, Alabama to Hong Kong, China and have service the same day.

Of course, there is an app for that.

Voice is converted by a device from an analog signal to a digital signal. It is then compressed and sent over the Internet where it will be decompressed, converted back to an analog signal for the remaining distance over a traditional circuit switch (PSTN). Unless the call is from VOIP handset to VOIP handset, in this case the call remains digital throughout the call.

This is the process of moving a telephone number from one carrier to another.

The Cirrus provisioning team will work directly with you , it all depends on the setup of the previous carrier. It is sometimes difficult or impossible to port DID blocks from a PRI. But in most cases you can port all of your numbers.

1. A copy of your most recent bill from your previous carrier 2. No pending orders on the telephone line with the current carrier 3. You cannot be in the arrears with your current telephone companies billing. 4. You must have clear ownership of the Telephone number

Yes, porting has nothing to do with ownership but more so to do with service providers.

The most common reason for a number port to fail is mismatched carrier information with what you have on the Cirrus port request form. Be sure to carefully review your Port form and the information you have on file with your previous carrier.

Absolutely, it is not ethical for companies to hold you hostage.

The process usually takes between 1 and 10 business days depending on the previous carrier and the type of service you are moving from.

Proud 3CX Platinum Partner

Cirrus is proud to be a 3CX Platinum Partner. With 3CX, companies can reduce their telephone costs by up to 80%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines. With the CRM integration, agents get a customer name rather than a number.
• Save on call costs by lowering mobile and customer service number bills
• Easily add and remove extensions – No per user license
• Know who is calling with CRM integration -Increase customer satisfaction
• Leverage existing hardware, wiring, and low cost open standard hardware

Interested in our Business Phone Systems?

Solid communication is at the core of every growing business. Cirrus proudly offers a wide range of telephony solutions, all of which can be customized to meet the needs of our customers. With more than 35 years of experience, Cirrus Communications can bring ideal TDM solutions to our customers. Move your business into the next level of business phone systems.

Get A Quote
24/7 Customer Support
762 Downtowner Loop W. Suite 300 Mobile, AL 36609
251.661.2118
info@cirrus-systems.net